January 7, 2008 1:22 AM PST

Sony's updated laptop line

by Dan Ackerman

Sony doesn't sell as many laptops as, say, Dell or HP, instead focusing on high-end systems that are among the slickest-looking out there. While they offer pretty much the same parts as the competition (usually for somewhat inflated prices), we rarely get as many comments or stares from onlookers as when we're carrying around a Vaio laptop.

Sony isn't starting off this year with any radical new designs (in fact these system look identical to the current versions), but is instead offering up some well-timed updates to its current line, adding the latest Intel Penryn processors and even more SSD hard drives.

Sony Vaio TZ298N/X

The 17-inch Vaio VGN-AR790U has a 1,920x1,200 resolution, a high-end 2.5GHz Intel Core 2 Duo T9300 CPU, Blu-ray, and an external TV tuner for $3,300. Sony is taking online preorders starting January 7.

The 15-inch Vaio VGN-FZ485U/B has another of the new Intel CPUs, the 2.1GHz T8100, 4GB of RAM, a Blu-ray drive (and an HDMI output for sending that hi-def signal to a bigger screen), and Nvidia's GeForce 8400. It's going to be available for preorder January 7 for $2,200.

The ultraportable 11-inch Vaio VGN-TZ298N/X has a thin LED backlit display and an ultralow power non-Penryn U7700 CPU. It combines a 250GB hard drive with a 64GB solid state drive, plus wireless broadband and a carbon fiber chassis that weighs just 2.65lbs. It's a whopping $3,600, and available for preorder on January 7.

Finally, the 13-inch Vaio VGN-SZ791N/X takes on the popular 13-inch MacBook with an LED backlit display and T9300 Intel Penryn CPU, plus wireless broadband and Nvidia's GeForce 8400 GPU. It's $2,500, and available for preorder January 7.

We're pleased to see Sony jumping on the Penryn bandwagon right away, and nobody makes better boutique laptops, especially in the ultraportable category. Hopefully these "preorders" will turn into actual shipping systems sooner rather than later, and we'll keep you updated on street dates for these.

New York native Dan Ackerman, a former radio DJ turned journalist, has written about technology and music for publications including Spin, Blender, The Hollywood Reporter, and USA Today. He hosts the weekly Digital City podcast and the New York edition of Editors' Office Hours. Dan's new album, Tales Out of Night School, is available now. E-mail Dan.
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by ARM-UK February 24, 2008 1:43 PM PST
I shalln't be buy another Sony product till the day I day, after the service I've received in connection with the Sony Vaio SZ5 PC I purchase on 29 Aug 07 and is still in Sony UK's offices, unused since the day I bought it.

Maybe other purchasers have had better experiences than me with Sony Vaio computers when it comes to after sales service.

Is there anyone willing to speak highly of Sony Vaio's customer service in the UK?
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by Markyhearts April 2, 2008 6:51 AM PDT
I bought an SZ6 together with the Sony premium onsite warranty pack and I've had no problems. I've called up a couple of times and they've fixed the issue over the phone. Potentially they'll come onsite and repair the next day but I've not had reason to use this. My guess is that consumer level support is to be found wanting (the same may be true for other vendors too), and it's worth getting an additional warranty agreement that includes support. You get what you pay for, although Sony's premium warranty costs quite a bit more than others. I'm very happy with the SZ6 - I'd certainly buy one again and in fact I've just ordered an SZ7 for additional duties in my company.
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